Placing an Order with Castle
Our focus is to get your order right and to get it to you fast.
We have therefore tried to make our ordering process both easy to use and thorough.
Placing an Order
To place an order you can either:
- Register or login to our online portal and complete your order online.
- Alternatively, you can download one of our PDF order forms. These can be found on our website at ‘Order Forms’ tab. Once completed you can send through the order forms to us via fax, email or post. Please click here to view our contact details.
Before we can begin work on your order, we require payment by one of the following methods:
cheque – please make cheques payable to: Castle Corporate Pty Ltd
credit card – we only accept Visa or MasterCard
bank deposit – account details: BSB: 083-419, Account: 66332-9114
Approved clients have additional options:
Pay in 14 days with an Enduring Credit Card Authorisation
Pay in 30 days via cheque, credit card or bank deposit (see your invoice for details) – note that this option incurs an additional charge of $66
What Happens Next?
Once you have submitted and paid for your order, we will immediately begin processing it.
First, one of our experienced staff will manually review your order to ensure all of the details are correct for processing. If we have any queries on the order form we will contact you.
Next, if you have ordered a company, we will register it with ASIC.
Finally, we will produce all of your required documents. Once these are completed, we will email you with confirmation and a link to your online dashboard, where you can access the PDFs of your documents at any time.
If you have ordered one of our print packages, we will professionally print and collate your documents. Then we will send your documents either via courier or Express Post, depending on your location and preference. Most clients will receive their printed order within 1-2 business days.
Checking your Order Status
You can check the status of your order at any time. Simply log in and you will be able to see the status of your most recent orders on the home page.